Last updated: 08/15/2025 Welcome to MB Labs (hereafter referred to as “we,” “us,” “our,” or “MB Labs”). By accessing and using our website mbolicslab.com and our services, you agree to be bound by the following Terms and Conditions. Please read them carefully before using our website or entering into any business relationship with us. 1. Scope These Terms and Conditions apply to all business relationships, offers, services, and contracts concluded via mbolicslab.com, unless expressly agreed otherwise in writing. They apply to B2B transactions (business-to-business) as well as to potential B2C elements (if explicitly offered). Conflicting terms from clients or third parties will not apply unless explicitly confirmed by us in writing. 2. Services MB Labs provides development, production, and white-label solutions for nutritional supplements, including but not limited to: Product formulation and development Manufacturing through certified partner factories Label design and packaging Fulfillment and logistics services All services are provided according to the agreed scope of work, subject to feasibility, legal compliance, and availability of raw materials. 3. Offers and Contract Conclusion All offers presented on our website are non-binding. A binding contract is only concluded once we confirm your order or development request in writing (e.g., via email, signed offer, or invoice). Minimum Order Quantities (MOQ), delivery times, and prices are agreed individually and form part of the contract. 4. Pricing and Payment Terms All prices are quoted net of VAT (unless otherwise stated). Applicable VAT, customs duties, and import/export taxes are added where required. Standard payment terms: 50% deposit before production and 50% before shipment (unless otherwise agreed). Payments must be made to the account specified on the invoice. Late payments may result in production delays or additional charges. 5. Shipping, Delivery, and Risk Deliveries are carried out according to the agreed Incoterms (e.g., EXW, FOB, CIF, or DDP). Delivery times are estimates and depend on production capacity, raw material availability, and logistics factors. Risk passes to the client once the goods have been handed over to the carrier, unless otherwise agreed in writing. 6. Compliance and Regulatory Responsibility MB Labs ensures that all products are manufactured under GMP, HACCP, and ISO-certified facilities, with appropriate Certificates of Analysis (COAs) available upon request. The client is responsible for regulatory compliance in the country of sale (e.g., labeling requirements, health claims, product registration, import permits). MB Labs does not assume liability for customs rejections, import bans, or regulatory penalties in the client’s target markets. 7. Intellectual Property Product formulations, packaging designs, and marketing materials created by MB Labs remain our intellectual property unless otherwise contractually transferred. Clients are granted a non-exclusive right of use for the agreed project. Unauthorized copying, resale, or distribution of MB Labs materials is prohibited. 8. Confidentiality Both parties agree to treat all confidential business information, formulas, pricing, and client data with strict confidentiality. A Non-Disclosure Agreement (NDA) may be signed upon request. 9. Liability MB Labs is only liable for damages caused by intent or gross negligence. Liability for indirect damages, lost profits, or third-party claims is excluded, except in cases of mandatory statutory liability (e.g., product liability law). Clients must inspect goods immediately upon receipt and notify us of defects within 7 days in writing. 10. Cancellation and Refund Policy Orders cannot be cancelled once production has started. Deposits are non-refundable unless MB Labs is unable to fulfill the contract for reasons under our control. In cases of agreed sample production, costs for development and shipping are non-refundable. 11. Data Protection We process personal and business data in accordance with applicable data protection laws (e.g., GDPR). Please also refer to our Privacy Policy available on this website. 12. Governing Law and Jurisdiction These Terms are governed by the laws of Germany. The place of jurisdiction for all disputes arising from or relating to these Terms is Düsseldorf, Germany, unless mandatory legal provisions specify otherwise. 13. Final Provisions Should any provision of these Terms be or become invalid, the remaining provisions remain unaffected. Changes or amendments to these Terms require written confirmation by MB Labs. Contact: MB Labs (Mindabolics GmbH) Königsallee 19, 40212 Düsseldorf Email: info@mb-lab.de Website: mbolicslab.com